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HYPNOKE WARRANTY
MAIL ORDER CUSTOMERS:

The Consumer Protection (Distance Selling) Regulations 2000 and The Electronic Commerce Directive (E.C.Directive) Regulations 2002. The following information has been checked with the Trading Standards Authority:
YOUR RIGHT TO CANCEL
SHOULD THE CUSTOMER WISH TO RETURN THE GOODS FOR ANY REASON OTHER THAN BEING FAULTY, THE CUSTOMER HAS SEVEN (7) WORKING DAYS AFTER THE DAY OF DELIVERY TO RETURN THE ITEMS PURCHASED. ALL GOODS MUST BE IN NEW, UNUSED, MINT CONDITION. THE CUSTOMER MUST INFORM HYPNOKE INTERNATIONAL, IN WRITING, WITHIN THE SEVEN DAY PERIOD OF THEIR INTENTION TO RETURN THE GOODS.

POSTAGE OF RETURNED GOODS (BY INSURED (TO THE VALUE OF THE GOODS), NEXT DAY DELIVERY ONLY-NO OTHER METHOD OF POSTAGE IS ACCEPTABLE) WILL BE PAID BY THE CUSTOMER AND IS NOT REFUNDABLE. THE CUSTOMER SHOULD TAKE REASONABLE CARE TO REPACKAGE THE GOODS TO PREVENT ANY DAMAGE DURING RETURN POSTAGE.

THE CUSTOMER’S MONEY WILL BE REFUNDED (LESS THE COST OF RETURN POSTAGE PAID BY THE CUSTOMER) WHEN THE GOODS ARE RECEIVED BY HYPNOKE INTERNATIONAL IN THE CONDITION THEY WERE SENT OUT IN (UNUSED, MINT CONDITION AND IN FULL WORKING ORDER).

SHOULD THE GOODS BE USED (NOT FAULTY), AND RETURNED WITHIN SEVEN (7) WORKING DAYS AFTER THE DAY OF DELIVERY, IN FULL WORKING ORDER, WITHOUT ANY SIGNS OF DAMAGE, A SERVICE CHARGE OF £30.00 WILL BE LEVIED AGAINST ANY REFUND GIVEN AT HYPNOKE INTERNATIONAL’S DISCRETION. THE CUSTOMER MUST INFORM HYPNOKE INTERNATIONAL, IN WRITING, WITHIN THE SEVEN-DAY PERIOD OF THEIR INTENTION TO RETURN THE GOODS.

ANY GOODS RETURNED OUTSIDE OF SEVEN (7) WORKING DAYS, WHETHER USED OR UNUSED, (BUT NOT FAULTY), SHALL HAVE ANY REFUND MADE AT THE DISCRETION OF HYPNOKE INTERNATIONAL. POSTAGE OF RETURNED GOODS (BY INSURED (TO THE VALUE OF THE GOODS), NEXT DAY DELIVERY ONLY-NO OTHER METHOD OF POSTAGE IS ACCEPTABLE) WILL BE PAID BY THE CUSTOMER AND IS NOT REFUNDABLE. THE CUSTOMER SHOULD TAKE REASONABLE CARE TO REPACKAGE THE GOODS TO PREVENT ANY DAMAGE DURING RETURN POSTAGE.

SHOULD THE GOODS BE FAULTY OR DAMAGED IN TRANSIT DURING DELIVERY TO THE CUSTOMER, THE UNIT CONCERNED WILL BE REPAIRED OR REPLACED AT HYPNOKE’S DISCRETION AND ANY POSTAL COSTS INCURRED  TO REPLACE THE FAULTY GOODS PAID FOR BY HYPNOKE INTERNATIONAL.

GOODS PURCHASED BY THE CUSTOMER - IN PERSON:
SUPPLY AND SALE OF GOODS ACT 1994: SHOULD THE CUSTOMER WISH TO RETURN THE GOODS FOR ANY REASON OTHER THAN BEING FAULTY, HAVING PURCHASED THE GOODS IN PERSON FROM HYPNOKE INTERNATIONAL’S STAND AT ANY CONFERENCE/TRADE SHOW/EXHIBITION OR SEMINAR, ANY REFUND MADE WILL BE AT THE DISCRETION OF HYPNOKE INTERNATIONAL, REGARDLESS OF WHETHER THE GOODS ARE USED OR UNUSED, (BUT NOT FAULTY). POSTAGE OF RETURNED GOODS (BY INSURED - £1000.00 COVERAGE, NEXT DAY DELIVERY ONLY-NO OTHER METHOD OF POSTAGE IS ACCEPTABLE) WILL BE PAID BY THE CUSTOMER AND IS NOT REFUNDABLE. THE CUSTOMER SHOULD TAKE REASONABLE CARE TO REPACKAGE THE GOODS TO PREVENT ANY DAMAGE DURING RETURN POSTAGE.

SHOULD THE GOODS BE FAULTY, THE UNIT CONCERNED WILL BE REPAIRED OR REPLACED AT HYPNOKE’S DISCRETION AND ANY POSTAL COSTS INCURRED TO REPLACE THE FAULTY GOODS PAID FOR BY HYPNOKE INTERNATIONAL.

THE POSTAL ADDRESS FOR THE RETURN OF THE GOODS IS: HYPNOKE INTERNATIONAL, 78 ALBANY ROAD, CRAWLEY, WEST SUSSEX, RH11 7BZ, ENGLAND. TEL: (UK) 01293 421886. WWW.HYPNOKE.COM, EMAIL:INFO@HYPNOKE.COM.

PLEASE NOTE THAT THESE RIGHTS ARE IN ADDITION TO THOSE RELATING TO THE SUPPLY OF FAULTY GOODS.

HYPNOKE INTERNATIONAL WARRANTS THIS PRODUCT TO BE FREE OF DEFECTS IN MATERIAL AND WORKMANSHIP FOR A PERIOD OF ONE (1) YEAR FOR PARTS AND FOR A PERIOD OF ONE (1) YEAR FOR LABOUR FROM THE DATE OF THE ORIGINAL PURCHASE. THIS WARRANTY CANNOT BE TRANSFERRED OR ASSIGNED, AND IS SUBJECT TO THE PRODUCT BEING CORRECTLY INSTALLED AND OPERATED IN ACCORDANCE WITH THE INSTRUCTIONS CONTAINED WITHIN THIS MANUAL.

DURING THE WARRANTY PERIOD HYPNOKE INTERNATIONAL SHALL, AT ITS SOLE AND ABSOLUTE DISCRETION, EITHER REPAIR OR REPLACE FREE OF CHARGE ANY PRODUCT THAT PROVES TO BE DEFECTIVE ON INSPECTION BY HYPNOKE INTERNATIONAL.

ALL WARRANTY ENQUIRIES MUST BE ACCOMPANIED BY A DESCRIPTION OF THE PROBLEM. ALL RETURNS MUST BE SENT VIA A SECURE FORM OF POSTAGE, INSURED AND PROPERLY PACKAGED. HYPNOKE INTERNATIONAL RESERVES THE RIGHT TO CHANGE OR IMPROVE DESIGN OF THE PRODUCT AT ANY TIME WITHOUT PRIOR NOTICE.

THIS WARRANTY DOES NOT COVER CLAIMS FOR DAMAGE DUE TO ABUSE, NEGLECT, ALTERATION OR ATTEMPTED REPAIR BY UNAUTHORIZED PERSONNEL, AND IS LIMITED TO FAILURES ARISING DURING NORMAL USE THAT ARE DUE TO DEFECTS IN MATERIAL OR WORKMANSHIP IN THE PRODUCT. 

IN NO EVENT WILL HYPNOKE INTERNATIONAL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT OR OTHER DAMAGES RESULTING FROM THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING AMONG OTHER THINGS, DAMAGE TO PROPERTY, DAMAGED BASED ON INCONVIENCE OR ON LOSS OF USE OF THE PRODUCT, AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY.

IN ORDER TO CONSTANTLY IMPROVE ITS PRODUCTS, HYPNOKE INTERNATIONAL RESERVES THE RIGHT TO ALTER OR CHANGE ITS PRODUCTS AT ANY TIME.

© All Rights Reserved Hynoke International MMXI. NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, INCLUDING PHOTOCOPYING AND RECORDING OF ANY KIND, FOR ANY PURPOSE, WITHOUT THE EXPRESS WRITTEN PERMISSION OF HYPNOKE INTERNATIONAL.
 
COLOURS CD LICENCE AGREEMENT
All commercially recorded music is controlled by Copyright Law and the use of this music without permission infringes copyright and is a criminal offence.

Hypnoke International and the composer of Colours Vol 1 and Vol 2 (Paul Honey) owns the copyright to these compositions (“Works”) and sound recordings. Therefore we are in a position to grant you a licence to use the music subject to the terms (“Terms”) and conditions set out below.

These Terms apply to all and any use of the Works in this agreement/website and if you do not accept them you should not use this agreement/website, the Works or any part of them.

Subject to these Terms and except with Hypnoke International’s prior written permission, Hypnoke International grants you a non-exclusive and non-transferable right and licence to use Works for the purposes set out in these Terms only;

You may:
*    download and stream from the website audio demos of the Works for preview and evaluation only; and
*    upon payment of the Licence Fee (as defined below) use the Work or Works named in the licence for your personal commercial and non-commercial use for the purposes of generating therapy related CDs, utilising the use of the therapist’s  
      voice in combination with Colours Vol 1 or Vol 2
*    in using Works as permitted by these Terms modify or adapt the Works only by editing or cutting provided that you do not do so to create a new composition.

You may not:
*    use, copy, modify or adapt the Works other than as expressly permitted by these Terms; or
*    add lyrics to the Works; or
*    use, modify or adapt any part of Works in any manner, including without limitation by way of copying, sampling or looping for the purpose of creating any new composition or works; or
*    use the music for mass market productions, promotions and distribution such as feature films, worldwide television syndication or production runs of commercial projects such as; but not limited to corporate, training, fitness, sports, wedding
      DVDs and videos.
*    stream the Works or use the Works on the Internet except in Quicktime, Windows Media Player, Flash or Real Audio file format so that illegal downloading and use of the Works is totally impossible; or
*    sub-license, rent, assign, resell or otherwise deal in the rights or Works licensed to you.
*    commercially exploit or authorise any third party to commercially exploit, including by way of commercial release of any Synchronisation containing the Works or any part of them.    Represent yourself as being connected in any way with Hypnoke International or Hypnoke.com.

You agree and acknowledge that:
*    Copyright (and all other like rights) in the Works is owned by or licensed to Hypnoke International and Paul Honey, unless otherwise specified.
*    In any exploitation, by you of any Work you shall afford and shall procure that such third party affords Hypnoke International with such credit as shall be reasonable.
*    You shall not modify or adapt the Works or part thereof except as expressly permitted in these Terms or by and in accordance with s. 296A(1) Copyright Designs and Patents Act 1988 or s. 50B(2) Copyright Designs and Patents Act 1988;
*    Copyright (and all other like rights) in such modifications and adaptations are and shall be the exclusive property of and vest in Hypnoke International on creation and you shall do such acts as may be required for vesting absolutely full right, title, property and interest therein PROVIDED always that you shall be entitled to use such Work, improvement and modification in accordance with these Terms.

Licence Fee

In order to and in consideration of the right to use the Works for use as set out above you agree to:
*    pay to Hypnoke International the fee for the permitted use of a particular Work as set out on in this agreement and in the Licence Fee;
*    comply at all times with these Terms;
*    grant Hypnoke International or its representatives the rights, on giving you reasonable notice, to audit your works, commercial dealings and accounts to ensure compliance with these Terms.
*    The licence granted hereunder and the Licence Fee does not include or cover performance rights. On public performance or commercial broadcast of the Works you shall use your best endeavours to inform the relevant collection society in relation thereto and indemnify Hypnoke International in relation thereto. None of the tracks in the royalty free music library are registered with any collecting organisation.
*    To use the Works beyond the Terms you must send an email to info@hypnoke.com, or by post to Hypnoke International, 78 Albany Road, West Green, Crawley, West Sussex RH11 7BZ, United Kingdom stating your requirements and intentions and seeking consent, such consent to be withheld at the sole discretion of Hypnoke International.

Payment Terms
*    By submitting to purchase Colours Vol 1, a licence to use the Work or Works named for the price stated, will be issued.
*    All prices are quoted in GB Pounds and do not include local import or sales taxes.
*    Purchases of Colours Vol 1 and Vol 2 are subject to these terms and conditions, will be confirmed by e-mail and are deemed accepted when we send out an e-mail acceptance OR the Works.
*    Works shall be dispatched in the audio CD format.
*    Requests may be processed by phone or by fax, using a stated credit or debit card or cheque sent to the address below. Hypnoke International does not accept cash. Transactions using cheque will not be processed until such cheque has cleared.
*    Hypnoke International may cancel any sale and not supply Works if it is reasonable to do so and may change or discontinue the availability of items at any time at its sole discretion.
*    If the Works received are faulty please return to Hypnoke International for a full refund or replacement, whenever possible and reasonable.
*    Please note that in order to make commercial exploitation of any Work you must be over the age of 18 years or else have your parents consent to do so on these Terms. You therefore warrant that you are over 18 years of age or else have your parents consent and that your parents have read and agree to these Terms.
*    The licence granted hereunder arises only on receipt of payment of the Fees in full and shall automatically terminate in the event that you breach these Terms.
*    Use of Hypnoke International and these terms are subject to the laws of England and the exclusive jurisdiction of English courts.
*    All questions, comments or enquiries should be directed by email to info@hypnoke.com or by post or by post to Hypnoke International, 78 Albany Road, West Green, Crawley, West Sussex RH11 7BZ, United Kingdom
 


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